FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
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Article Id 191811
Article

The FortiGuard AntiSpam (formerly SpamShield) service activated on a FortiGate unit, checks IP addresses and/or URLs to detect Spam email.

  • It is possible to whitelist some IP addresses on a FortiGate unit so that email from these servers will not be detected as Spam. For details see the Fortinet Knowledge Base article AntiSpam Filter Order.
  • It is currently not possible to whitelist a specific domain name, which is part of a URL, on a FortiGate unit.
  • If a false-positive SPAM detection of a URL occurs, you can request that this entry be removed from our FortiGuard AntiSpam database. 
If you require a local whitelist feature for URLs, contact your reseller, distributor, or Fortinet Sales representative to submit a Feature Request.

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