FortiGate-5001SX and FortiGate-5001FA2 Jumper Settings

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Description	If a FortiGate-5001SX or 5001FA2 module does not start up or if no information appears on the web-based manager System > Chassis page you may need to change jumper settings. The JP3 jumper on the FortiGate-5001SX and 5001FA2 module is factory set by Fortinet into one of two positions (see the diagram below): For a FortiGate-5140 or FortiGate-5050 chassis, the jumper connects pins 2 and 3 For a FortiGate-5020 chassis, the jumper connects pins 1 and 2 The jumper must connect pins 2 and 3 if the chassis contains a shelf manager. Both the FortiGate-5140 and the FortiGate-5050 contain shelf managers, and the FortiGate-5020 does not. If the JP3 jumper settings are incorrect, when you insert the FortiGate-5001SX and 5001FA2 module into a chassis the module may not start up or may not be able to communicate with the chassis shelf manager. Normally, because the jumpers are factory set, you do not have to change them. However, if you are moving a FortiGate-5001SX or 5001FA2 module from a FortiGate-5140 or FortiGate-5050 to a FortiGate-5020 or the reverse, you need to move the JP3 jumper. Also, if a new FortiGate-5001SX and 5001FA2 module does not function properly, you should check the JP3 jumper settings.
Components	FortiGate-5001SX module FortiGate-5001FA2 module FortiGate-5020 chassis FortiGate-5050 chassis FortiGate-5140 chassis
Solution	Note: This procedure requires you to manually change jumper settings on the FortiGate-5001SX or 5001FA2 module. Ensure you are properly grounded before proceeding. To change the jumpers Remove the FortiGate-5001SX or 5001FA2 module from the chassis. Use the diagram below to locate the jumper settings on the left-hand side of the blade when the front (port interfaces) are facing you. If required, carefully remove and place the jumper to the correct setting. Insert the FortiGate-5001SX or 5001FA2 module back into the chassis.
FortiGate-5001SX Jumper Settings
FortiGate-5001FA2 Jumper Settings