Removing viruses from your Symbian cell phone

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Description	This article describes how to remove the CommWarrior and Beselo viruses from your Symbian cell phone using the FortiCleanup tool.
Components	Symbian Series 60 cell phone Fortinet FortiCleanup program
Obtaining FortiCleanup	You can download the tool from the Fortinet Mobile Security portal. Choose the CommWarrior or Beselo version of the tool, as needed. See http://www.fortiguardcenter.com/mobile/cleanup.html.
Pre-cleaning steps	You should insert the phone set's memory card. If the infection is CommWarrior.C, you must insert the memory card.
Installation	To install the FortiCleanUp tool Use the software provided with your phone to install FortiMobileCleanUp_Commwarrior.sis or FortiMobileCleanUp_Beselo.sis. When warned that the application is untrusted, press Yes to proceed with the installation. This warning occurs because the FortiCleanup application is not signed by Symbian. When asked to confirm that you want to install the FortiCleanUp tool, press Yes. At the Options screen, select Install and press OK. Select your preferred language and press OK. On the Select Memory screen, select Phone Memory and press OK. Installation in the phone memory is recommended.
Cleaning your phone set	The FortiCleanup tool has two scanning options: Quick Scan scans the phone memory, phone processes and usual virus locations. Full Scan scans the entire phone memory and file systems, including inserted memory cards. To run the Quick Scan From the main menu, select the FortiCleanup tool icon. From the FortiCleanup main screen, select the Quick Scan option, and press OK. When the scan completes, the summary report lists infected and deleted files. Select Options > Details for more information. If the Quick Scan finds infected files, run the Full Scan. To run the Full Scan From the main menu, select the FortiCleanup tool icon. From the FortiCleanup main screen, select the Full Scan option, and press OK. The scan requires about 20 seconds. When the scan completes, the summary report lists infected and deleted files. Select Options > Details for more information. Exit the FortiCleanUp tool. Close all running applications on the phone. Turn the phone off. Turn the phone on and rerun the Quick Scan to confirm that the viruses have been removed.
After cleaning your phone set	Periodically re-run the FortiCleanup tool to ensure that your phone is not re-infected. The FortiCleanup_Commwarrior tool cleans viruses from the CommWarrior family only. The FortiCleanup_Beselo tool cleans only the Beselo virus. For enhanced protection, consider using a security application with full antivirus coverage, firewall and antispam features, such as Fortinet FortiClient Host Security.