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FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
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Article Id 198717

Article

Description

The SW11 switch on the FortiGate-5001A board is factory set by Fortinet to detect a shelf manager. This is the correct setting if you are installing the FortiGate-5001A in a chassis that contains an operating shelf manager (such as the FortiGate-5140 or FortiGate-5050 chassis).

FortiGate-5140 and 5050 setting for SW11 (factory default)

FortiGate-5140 and 5050 setting for SW11 (factory default)

By default a FortiGate-5001A board will not start up if the board is installed in a chassis, such as a FortiGate-5020, that does not contain a shelf manager or that contains a shelf manager that is not operating. Before installing a FortiGate-5001A in a FortiGate-5020 chassis or a chassis that does not contain an operating shelf manager you must change the SW11 switch setting.

FortiGate-5020 setting for SW11 (standalone mode)

FortiGate-5020 setting for SW11 (standalone mode)

In all cases you should check the FortiGate-5001A SW11 settings before installing the board in a chassis.

 

Components
  • FortiGate-5001A board
  • FortiGate-5020 chassis
  • FortiGate-5050 chassis
  • FortiGate-5140 chassis
  • Other ACTA chassis
Solution

Note: This procedure requires you to manually change SW11 switch settings on the FortiGate-5001A board. FortiGate-5001A boards must be protected from static discharge and physical shock. Only handle or work with FortiGate-5001A boards at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist strap when handling FortiGate-5001A boards

To change or verify the SW11 switch settings

    1. If you have installed the FortiGate-5001A board in a chassis, remove it.
    2. Use the diagram below to locate SW11.

The top of the FortiGate-5001A board is covered with a copper heat sink. The printed circuit board is under the copper heat sink. SW11 is located on the printed circuit board and is accessible from the left side of the FortiGate-5001A board under the copper heat sink.

  1. If required, change SW11 to the correct setting.
  2. Insert the FortiGate-5001A board into a chassis and verify that the board starts up and operates correctly.
Location of SW11 on the FortiGate-5001A board

Location of SW11 on the FortiGate-5001A board

 

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