Customer Service: Product Registration and Technical Support

[rmetzger]

Description

A list of Knowledge Base articles with further information about Product Registration and Technical Support.

Solution

• Registering your Fortinet Product

    Fortinet Product Registration Guide
    Registration Frequently Asked Questions

• FortiPartners

    How to obtain priority technical support as a Fortinet Partner
    Using the FortiPartner Page for Support Tickets

• Contacting your FortiPartner for support
• Contact Fortinet Technical Support
• Managing on-line support
• Managing multiple on-line support accounts
• Working with the Technical Assistance Center
• Working with the Technical Assistance Center - Remote Management Access
• Technical Support requirement for better Customer assistance  
• FortiClient customer support worksheet
• FortiGate Troubleshooting Guide

Related Articles

Customer Service Note: Registration FAQ (Frequently Asked Questions) - All Fortinet Products

How to obtain priority technical support as a Fortinet Partner ?

Contacting your FortiPartner for support

Customer Support & Service: Contact Fortinet Technical Support

Managing online support

Managing multiple online support accounts

Working with the Technical Assistance Center (TAC) - Remote Management Access

FortiGate Troubleshooting Guide - Technical Support Requirements