Technical Tip : How to monitor IM users in the GUI

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 194641

Description

This tip concerns the monitoring of IM users in the GUI with FortiGate 4.0 MR2. In this version of firmware the User and Monitor sections for IM are automatically hidden if there is no user created for any IM protocol.

Scope

FortiGate 4.0 MR2

Solution

Create a new user from the CLI. Any user can be specified, it does not have to be a valid one.

#config imp2p aim-user
#edit test-user
#end
#end

After the user has been created, refresh the GUI and two new options will be available.

User->User->IM
User->Monitor->IM

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