DescriptionWhen making international shipments of defective product to Fortinet it is important to declare certain information such as a short product description, the ECCN and HTS codes, and a value for the defective material.
If this information is missing, or varies noticeably from previously declared values, then the shipments may be delayed for customs clearance.
Scope
RMA International Shipments of Defective Products
Cost of Goods Declaration Values
SolutionThis information is provided in
the Ticket RMA form under Return
Instructions.
