Description
This article applies to FortiSandbox-VM only.
After upgrading from v.1.x.x to v2.0, users may encounter activation issues such as the following:
itime=1421254320 date=2015-01-14 time=11:52:00 log_id=0106000001 type=event subtype=system pri=error user=system ui=system action=virtualhost status=failure reason=none msg="Failed to activate WIN7X86VM message="-1:Not activated" "
itime=1421254321 date=2015-01-14 time=11:52:01 log_id=0106000001 type=event subtype=system pri=error user=system ui=system action=virtualhost status=failure reason=none msg="Could not activate all the VM images with given keys. Please reburn other valid keys or reboot after changing your environment/network settings"
itime=1421254800 date=2015-01-14 time=12:00:00 log_id=0106000001 type=event subtype=system pri=critical user=system ui=system action=monitor status=failure reason=none msg="System database is not ready. A program should have started to rebuild it and it shall be ready after a while."
itime=1421254800 date=2015-01-14 time=12:00:00 log_id=0106000001 type=event subtype=system pri=critical user=system ui=system action=monitor status=failure reason=none msg="Windows VM are not activated or initialized. ERROR: Could not activate all the VM images with given keys. Please reburn other valid keys or reboot after changing your environment/network settings ."
This is assuming that the Windows-VMs have already been updated either automatically or manually.
Due to differences in licensing, it is required to download a new FortiSandbox-VM license from the support portal for usage in FSA 2.0. To download, please go to the Support Portal, click on Asset->Manage/View Products. Select your FortiSandbox-VM and the following page will appear:
Where it says License File: License File Download is the location of the new license file. After uploading this file to your FortiSandbox, reboot it to trigger a new activation sequence.
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