Description
The sending of the AntiSpam report is dependent upon the setting of the 'default action' field in the AntiSpam Profile.
In order for the reports to be sent, the "Action profile" which is set as the "Default action" should point to personal quarantine as shown below. If system quarantine has been selected then the user will not receive AntiSpam reports.
In order for the reports to be sent, the "Action profile" which is set as the "Default action" should point to personal quarantine as shown below. If system quarantine has been selected then the user will not receive AntiSpam reports.
Scope
FortiMail v4.0,FortiMail v5.0,FortiMail v5.1,FortiMail v5.2
Solution
1. Go to Profile / AntiSpam / “Action” tab.
2. Create new action or find which of the existing ones has “Personal quarantine” enabled. Make sure that “Send quarantine report ” is also enabled.
3. Go to Profile / AntiSpam / “AntiSpam” tab.
4. Create new or edit one of the existing profiles. Set the action profile from step 2 as Default Action. The other actions can be set with different profiles, but the “Default action” must be a profile with “Personal quarantine” enabled, otherwise no reports will be sent.
2. Create new action or find which of the existing ones has “Personal quarantine” enabled. Make sure that “Send quarantine report ” is also enabled.
3. Go to Profile / AntiSpam / “AntiSpam” tab.
4. Create new or edit one of the existing profiles. Set the action profile from step 2 as Default Action. The other actions can be set with different profiles, but the “Default action” must be a profile with “Personal quarantine” enabled, otherwise no reports will be sent.
