Description
The dig +trace command can be used to validate HTTP and DNS configuration are set correctly.
Solution
The traffic manager offers two distinct networks: HTTP and DNS. To ensure you are properly configured for the network you are using, there are two CLI commands that can be run.
HTTP
Using: dig +trace should result in the your hostname CNAME pointing to cnames.r1cd.com.
DNS
Using: dig +trace should result in your hostname NS pointing to r0.r1cd.com.
FortiDirector is not an authoritative DNS, so in order to properly configure DNS to point to FortiDirector (via NS or CNAME) you would need to make a change with your DNS provider.
If a dig +trace does not result in a *.r1cd.com address, then you have not completed this step and should contact your DNS provider.
Related Articles
Technical Note: FortiDirector, Domain Registrar Comparison