Technical Note: All access points show as offline on FortiGate at the same time

[Abin_FTNT]

Description

This article provides a solution for the issue where all access points show as offline on the FortiGate, but at the same time the access points are pingable from the FortiGate.

Solution

Enable 'capwap' on the interface where the access point is connected.

CLI:

config system interfaces
  edit <Interface>
           set allowaccess capwap
           end
  end

GUI:

By enabling this, it allows the FortiGate to discover the FortiAP's connected to the respective interface.

Related Articles

Technical Note: How to reject CAPWAP discovery request coming from an unknown Access Point