Wireless Controller
Dedicated Wi-Fi control and management for high density and mobility
Andy_G
Staff
Staff
Article Id 190681
Description

Unable to delete the old entry of the AP ID from the controller; Unable to delete the old AP entry from the controller, when tried deleting the entry it gives the error as "the AP ID entry does not exist". This issue occurs sometimes where the controller shows that the AP ID exists both from GUI as well from the CLI but will not be having that entry in the database of the controller.


Scope

KB ARTICLE TYPE: Troubleshooting

RELATED PRODUCTS: AP, controller

RELATED SOFTWARE VERSIONS: N/A

KEYWORDS: delete, CLI, database


Solution

STEPS TAKEN FOR TROUBLESHOOTING:

Step 1 : Tried deleting the AP entry from the GUI as well from the CLI.

GUI : "Configuration" tab >> "Devices" >> "APs" >> select the AP and click on "Delete"

CLI : MeruController1# configure terminal
        MeruController1(config)# no ap <AP ID>
Error : The AP ID does not exist.

Step 2 : Manually added the AP entry for that AP ID with a dummy Meru AP's MAC address and applied the settings.

GUI : Go to "Configuration" tab >> "Devices" >> "APs" >> click on "Add" >> enter the AP ID and the MAC Address of the Meru AP.

CLIMeruController1# configure terminal
        MeruController1(config)# ap <AP ID> 
        MeruController1(config)# mac-address xx:xx:xx:xx:xx:xx

Step 3 : Try deleting the AP entry from the GUI as well from the CLI.

GUI : Go to "Configuration" tab >> "Devices" >> "APs" >> select the AP and click on "Delete"

CLI MeruController1# configure terminal
         MeruController1(config)# no ap <AP ID>

You will be able to delete that AP entry from the controller or you can replace that AP ID with a new AP's MAC that is yet to be installed in the network instead of manually creating an entry with that AP ID with a dummy Meru AP's MAC address.

RESOLUTION : Manually add the AP entry for that AP ID with a dummy Meru AP's MAC address and apply the settings and then you should be able to delete that AP entry that giving an error while deleting.


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