Wireless Controller
Dedicated Wi-Fi control and management for high density and mobility
nsamuel
Staff
Staff
Article Id 193050
Description

Clients unable to communicate with Fujitsu Scan Snap iX500 scanners.


Scope

KB ARTICLE TYPE: Troubleshooting

RELATED PRODUCTS:  NA

RELATED SOFTWARE VERSIONS:  All versions

KEYWORDS: guest vlan, restrict


Solution
Clients and scanners will connect to the wireless network without any issues but when a client tries to scan using the wireless scanner they are unable to talk to the scanner.

Solution: Enable multicast in the ESS profiles and allow all UDP ports upstream and downstream.


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