Meru Technical Note - Clients are not getting connected to an SSID that requires WEP key for authentication

[nsamuel]

Description

Clients are not getting connected to an SSID that requires WEP key for authentication

Scope
KB Article Type : Troubleshooting
Related Products: MC1000, AP208, AP320
Related Software Versions: 3.6-253 and later
Keywords : WEP,login issue
Solution

Set the key index for each WEP profiles to a unique number that varies between 1 to 4. This would fix the issue.

Step 1 : Verify if clients are getting connected to other SSID

Step 2 : Check with ESS profile settings are configured correctly

Step 3 : Check the security profile settings if there are more than one WEP profile having same key index.

Step 4 : If more than 1 WEP profile has same key index, then change the static wep key index value to 2 for other profiles. Key index varies upto 4.

Step 5 : Try connecting clients & it should work.