Meru Technical Note - Error when loading the license in E(z)RF

[nsamuel]

Description

Error when loading the license in E(z)RF.

Scope

RELATED PRODUCTS: EzRF, MC1000

RELATED SOFTWARE VERSIONS: 3.6-127

KEYWORDS: EzRF, license, controller

Solution

STEPS TAKEN FOR TROUBLESHOOTING:

STEP 1: Check whether the ip address of the controller and the ip in the EzRf license matches.

STEP 2: Stop and restart the license service again

STEP 3: Try copying the license into the “license folder” which you can find it in WebNMS folder

RESOLUTION: When checked the license file, the “HOSTID was not set INTERNET”. After issusing a new license file with the appropriate change, we can import the license in the EzRf.

ROOT CAUSE: HOSTID was set to COMPOSITE instead of INTERNET in the license file.