DescriptionController reboots every 24 hours; EzRF sends alerts on regular basis that the controller has rebooted. These alerts are periodic. But the controller did not reboot actually.
ScopeKB ARTICLE TYPE:
Troubleshooting
RELATED PRODUCTS: MC3000, AP201, SR3
120
RELATED
SOFTWARE VERSIONS:
3.4
KEYWORDS: EzRF, controller,
reboot
SolutionSTEPS TAKEN FOR
TROUBLESHOOTING:
STEP 1: Checked the uptime of the controller. It was
contradicting to the EzRF alert.
STEP 2: Stopped the EzRF
server
STEP 3: Took a
backup of alerts.filter file. (..\Program Files\E(z)RF Network
Manager\WebNMS\conf\)
STEP 4: Took a backup of SEED file. (..\Program Files\E(z)RF
Network Manager\WebNMS\conf\)
STEP 5: Replaced these files with the pre-edited files
wherein the email alerts were
suppressed
RESOLUTION: EzRF stopped sending periodic alerts stating
that the controller got
rebooted.
