Meru Technical Note - Call drops and Vocera B2000 error message reports searching for server

[nsamuel]

Description

Call drops and Vocera B2000 error message reports "searching for server"

Scope

KB ARTICLE TYPE: Troubleshooting

RELATED PRODUCTS: N/A

RELATED SOFTWARE VERSIONS: N/A

KEYWORDS: Vocera B2000, badge, non-virtual cell

Solution

The Roaming Policy that governs how aggressively the badges attempt to roam.  The default value of '2' tells a badge to roam when the SNR < 20. The setting should be changed to '0', which will make the Vocera badges less aggressive. 

According to the Vocera, the default setting (2) is suggested for non-Virtual Cell implementation.