Technical Note: How to change or reset FortiCloud account ID

[rraikwar]

Description

This article explains how to change or reset a FortiCloud account id.

Solution

Run the following commands on the FortiGate CLI:

config system fortiguard
unset service-account-id
end

Logout from the ForitiGate and log back in after few seconds.

After the new login to the FortiGate, proceed to re-register FortiCloud with the new email ID.

Go to FortiGate GUI > License widget > Activate FortiCloud > create a new account, enter email ID (the new value that is to be used) and password.

Check email inbox, when email is received click on the embedded link to confirm.