FortiClient
FortiClient proactively defends against advanced attacks. Its tight integration with the Security Fabric enables policy-based automation to contain threats and control outbreaks. FortiClient is compatible with Fabric-Ready partners to further strengthen enterprises’ security posture.
dmillan
Staff
Staff
Article Id 197400
Description
When FortiClient 5.4 in installed on Windows 7, 10 – 64 bit, some of the emails in Microsoft Outlook are displayed empty, and the content (body) of the message is unreadable especially when an email contains an attachment, other fields such as “FROM, TO, SUBJECT” appear blank.

Solution
1) Create a Backup FortiClient configuration.
dmillan_FD38200_tn_FD38200-1.jpg

2) Save the backup FortiClient configuration to the Desktop.
dmillan_FD38200_tn_FD38200-2.jpg

3) Open the FortiClient backup file with a text editor, for example Notepad.

4) Search for the following fields:
<email>
<smtp>1</smtp>
<pop3>1</pop3>
<outlook>1</outlook>
</email>
5) Change the xml value <pop3> from 1 to 0.

      From: <pop3>1</pop3> to <pop3>0</pop3>

6.    Save changes.

7.    Restore FortiClient backup configuration.

a)    Select File: FortiClient backup configuration.
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