Meru Technical Note - Incorrect time is displayed on reports when generating the reports on logging in as Sponsor

[nmichael]

Description

Incorrect time is being displayed on my reports when generating the reports on logging in as Sponsor.

Reporting > Guest > View Detailed Report <== the time that is being shown is wrong.

My IDM server is synced with NTP server and the time on IDM shows correct. Issue happens only when logging in as Sponsor.

Scope
KB ARTICLE TYPE: Troubleshooting, How-To
RELATED PRODUCTS: Identity Manager
RELATED SOFTWARE VERSIONS: N/A
KEYWORDS:  IDM, Identity Manager
Solution
As an admin you can set the sponsor timezone in Sponsor Portal -> Sponsor Permissions -> Edit Sponsor Group -> Sponsor Preferences. The change will take effect the next time the sponsor logs in.