DescriptionUnable to download Smart Connect on Mac OSX 10.8.2.
ScopeKB
ARTICLE TYPE:
Troubleshooting
RELATED PRODUCTS:
IDM
RELATED SOFTWARE VERSIONS:
N/A
KEYWORDS: Smart Connect, IDM,
MAC OSX
SolutionWhen connecting to the
guest network from an OS X device the system gets the correct IP address
but no browser window pops up. When we open Safari manually it just
hangs and never goes anywhere.
We have found the
Security and Privacy options that need to be changed to allow the Smart
Connect Download.
system preferrences
> security privacy >
Allow APP downloaded from
::
>
Mac APP Store & idenetified devlopers. ( Default
)
>
Any where from the internet.
Need
to change the option to Download from any
where.
