DescriptionAP 332 upgrade from 5.3-50 to later 5.3 builds fails
ScopeKB ARTICLE
TYPE: Troubleshooting
RELATED PRODUCTS:
AP332
RELATED SOFTWARE VERSIONS: 5.3-50,
5.3-105
KEYWORDS: ap upgrade, fail
SolutionDisable UDP Upstream
Broadcast on All Ports
The success or
failure of the upgrade in 5.3-50 is based on the state of the Upstream
Ports check-box. Unchecking the “Allow UDP Upstream Broadcast
on All Ports” box allowed the upgrade to complete. Engineering
provided the following table for reference.
S.NO | AP Image | Controller | IP
UDP Broadcast Upstream all
ports | Result |
| | | | |
1 | 5.3-53 or
lower | 5.3-105 and
Higher | ON | AP will Crash
|
2 | 5.3-105 or
higher | 5.3-105 or
higher | ON | AP will not
Crash |
3 | 5.3-53 or
lower | 5.3-105 and
Higher | OFF | AP will not
Crash |
4 | 5.3-105 or
higher | 5.3-105 or
higher | OFF | AP will not
Crash
|
To
find the checkbox in the controller UI navigate
to
Configuration > Devices > System
Settings
> select UDP Broadcast Ports >
Upstream
Ports
> Allow UDP Upstream Broadcast on All
Ports > checkbox
When the upgrade is
complete you can re-check the Allow UDP Upstream box if that
feature is being used.
