Technical Note: FortiClient Installers missing in the FortiGate

[jngouo_FTNT]

Description

This article provides a solution for the situation where FortiClient Installers for Windows and Mac are missing in the FortiGate GUI.

Scope

Firmware v5.4

Solution

The FortiClient installers for Windows and Mac  can be downloaded from the the FortiGate Dashbord.  However this is possible only when the FortiGate is configured to listen to FortiClient connections.  This configuration is done from the CLI console with the following commands:

#config system interface
#edit <interface Name>
#set listen-forticlient-connection enable
#end.

where <interface name> is the interface to which the FortiClient is going to connect.

Once the configuration has been completed, the FortiClient Installers  for Windows and Mac should be available for download in the License Information widget.