DescriptionThis article explains how to schedule remote configuration back up on FortiMail using FTP/SFTP.
SolutionConfiguration GUI
Maintenance > System> Scheduled backup > Choose “Daily” or “These Days” & choose days of the week. Choose ”At hour”: Schedule time for back up.
Enable check box for “Remote backup” and enter ftp server details:
Protocol FTP
Server name/IP IP/name of the FTP server
User name FTP server user name
Password FTP server password
Remote directory FTP server directory name in which backup files to be stored.
Configuration CLI
config system scheduled-backup
set schedule daily
set schedule-hour 16
set destination remote
set remote-host 172.26.73.18
set remote-username user1
set remote-password iStcTlqff8hDuiY
set remote-directory Backup
set remote-protocol ftp
end
Verification of Configuration and troubleshooting
1) Verify configuration as mentioned above.
2) Make sure that the FTP/SFTP server is reachable (execute ping <ftp server ip>) from FortiMail CLI.
3) Verify FTP server access from FortiMail using 'execute telnet <ftp server ip>:21', it should be possible to see the ftp server banner.
4) FTP server user account must have 'write' permission to upload configuration files from FortiMail.
5) Check if Anti-virus or windows firewall running on server is blocking ftp access.
If assistance is required then the following data should be collected:
1) FortiMail latest configuration file.
2) Enable the following packet capture on the FortiMail and collect packets during the backup.
#diagnose sniffer packet any 'host <ftp server ip>' 6 0 a
