FortiVoice
FortiVoice delivers integrated calling, conferencing, chat and fax.
ahernandez_FTNT
Article Id 191043

Description

For security purposes, some SIP Trunk providers request customers to use a different port (not default 5060) to reach the proxy server.

Unlike enterprise systems, the SMB GUI does not have a field to specify the port when configuring the VoIP profile.


Solution

In order to use a different port than the default 5060, the proxy server name should be configured when creating the VoIP profile:

Proxy server name: X.X.X.X:PPPP

where:

X.X.X.X is the proxy server IP address provided by the SIP-Trunk provider.
PPPP is the port requested by the SIP-Trunk provoider.

Example

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