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Andy_G
Staff
Staff
Article Id 190181

Description

When I run a Test Connectivity for a SSH credential I received an error "failed (internal file I/O error)".  But I have successfully run this before. 

Why am I getting this error?

 

Answer

The RSA public key is no longer valid.

Please follow the steps in the related KB article "How to reset SSH key" to resolve.

 

Related Articles

Technical Note: [Accelops KB] How to reset SSH key

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