Created on 09-29-2016 03:08 AM Edited on 04-06-2022 11:26 AM By Anonymous
Description
When creating event db backup, may be a possibility that the assumption is to have the web UI create a mount. This is not true, when creating a backup location for the event DB, AO UI will assume that the location configured should be a local directory.
You may receive an error similar to this
Jan 18 14:56:26 james-sp phDataManager[27030]: [PH_UNABLE_ACCESS_DIR]:[eventSeverity]=PHL_ERROR,[procName]=phDataManager,[fileName]=DiskUChecker.cpp,[lineNumber]=1768,[dirName]=/172.16.20.152/nfs_test_mount/,[phLogDetail]=Unable to access directory
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