Created on 09-30-2016 08:42 AM Edited on 04-07-2022 12:36 PM By Anonymous
Description
This article explains in very few steps on how to verify VM SDK credentials in AO CLI when test connectivity or discovery does not work. You may receive a cryptic error message that does not allow you to properly troubleshoot
1 - Log into AO super or Worker or Collector as root
[The machine you login is the machine that is performing the actual discovery]
2 - cd /opt/phoenix/bin
3 - runVmTestConn.sh <IP_OF_ESX_SERVER> <USER> <PASSWORD>
A success will leave with no response.
A failure will leave you with:
Example:
[JAVA_AGENT_ERROR_MSG]: <reason>
A critical failure will leave with with additional lines:
Example:
[JAVA_AGENT_ERROR_MSG]:; nested exception is:
java.net.UnknownHostException: <reason>
N/A
ALL
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