FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
edgar1
Staff
Staff
Article Id 197876
Description
Sender verify failed is an error which appears when trying to send an email.

Detail about  issue:

550-Callback setup failed while verifying yyy@domain.com
550-Called:  IP address MTA
550-Sent: MAIL FROM:
550-Response: 550 5.5.0 Sender domain is empty.
550-The initial connection, or a HELO or MAIL FROM:<> command was
550-rejected. Refusing MAIL FROM:<> does not help fight spam, disregards
550-RFC requirements, and stops you from receiving standard bounce
550-messages. This host does not accept mail from domains whose servers
550-refuse bounces.
550 Sender verify failed
550 5.0.0 Callback setup failed while verifying yyy@domain.com
503-All RCPT commands were rejected with this error:
503-Sender verify failed

This article describes how to fix this error.


Solution
Go to Profile -> Session and enable 'Reject empty somains'.




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