FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 190540
Description
Results Page Does Not Appear After Adding Static Routes in Configuration Wizard

Scope
Version: Network Sentry 7 (possibly 8)
Solution

Version: Network Sentry 7 (possibly 8)


Issue:  After adding static routes in the "Layer 3 Network - Additional Routes" section of Configuration Wizard and clicking NEXT, the page appears to hang and the Results page is not returned.


If the network service on the application server is restarted via CLI, the following message appears:

route: netmask doesn't match route address

 
Solution: The value entered for the Network field must be the Network Address and not merely an address within the network.


For example, entering Network 10.8.44.1 using mask 255.255.255.192 will not return the Results page and the error mentioned above will appear if the network service is restarted.  However, Network 10.8.44.0 using mask 255.255.255.192 will apply successfully.   To confirm the Network Address, use an IP Calculator.


Address: 10.8.44.1
Netmask: 255.255.255.192 = 26


Network: 10.8.44.0/26 <-------
Broadcast: 10.8.44.63
HostMin: 10.8.44.1
HostMax: 10.8.44.62
Hosts/Net: 62




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