Technical Note: Enabling the processing of MAC Not...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 195949

Description

When a registered IP Phone connects or moves to another wired port, the change is not detected until an L2 poll is performed on the switch.

By default, MAC Notification Traps for IP Phones are ignored.

Solution

To enable processing of traps for IP Phones:

Navigate to System > Settings > Network Device.
Uncheck Ignore MAC Notification Traps for IP Phones.

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Technical Note: Enabling the processing of MAC Notification traps from IP Phones