FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 189776

Description


After entering Login credentials, the login box disappears but the device does not register.

Solution


Workaround: if using Chrome as a browser, selecting "Request Desktop site" may allow the device to register.

Solution: Certain domains must be able to be reached from the isolation network in order for Google Authentication to complete.  

     1.  Ensure all the proper domains are added to the Allowed Domains List.  For a list of domains required for Google Authentication, refer to the related Cookbook recipe under the Resources section.
 
     2.  Ensure traffic to these domains is not blocked from the isolation network.