Technical Note: Difficulty Registering Windows 10 ...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 196220

Description

Difficulty Registering Windows 10 Hosts with Persistent Agent

Solution

Issue: Network Sentry ignores some communications from Windows 10 hosts using certain wireless adapters because the IP Address was not included in the packet from the Persistent Agent. This causes Persistent Agent login boxes to not pop up and other registration issues.

Solution: Addressed in Persistent Agent version 4.0.2.20 and above.

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Technical Note: Difficulty Registering Windows 10 Hosts with Persistent Agent