Technical Note: Problems Connecting to VPN Using C...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 196458

Description

Problems Connecting to VPN Using Cellular Adapter

Scope
Version: All
Solution

Version: All

Issue: Network Sentry does not allow access to the production network when connecting to VPN. Host remains blacklisted and gets the Captive Portal.

This behavior occurs if the host's only enabled interface is a cellular adapter. One example is the Dell Wireless 5808e Gobi(TM) 4G LTE Mobile Broadband Card.

Workaround: In addition to the cellular adapter, enable either a wifi or Ethernet adapter (it does not need to be connected).

260

Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Technical Note: Problems Connecting to VPN Using Cellular Adapter