DescriptionWhen an unknown (rogue) device connects to a switch port, the VLAN does not change to the appropriate isolation VLAN:
Registration
Remediation
Authentication
DeadEnd
ScopeVersion: AllSolutionConfirm the following:
- VLANs being used for isolation are already created on the switch.
- VLAN ID section in switch's Model Configuration in Topology is populated with the appropriate VLANs.
- Credentials used to access the switch are correct. Under the Credentials tab of the switch model, click Validate Credentials.
- Ports are in the appropriate enforcement group (e.g. Forced Registration, Forced Remediation, Forced Authentication). Select a port under Ports tab, right-click and select Group Membership.
- The port is not a member of the Access Point Management Group.
- Port does not display in Topology Port view as an Uplink.
- The host shows as online in Host or Adapter View.
Related Articles
Technical Note: Not switching VLANs on wired switch to production network
Technical Note: Troubleshooting SNMP communication issues
Technical Note: Troubleshooting CLI credential failure