DescriptionThis
procedure reboots appliances in the proper order via CLI. If CLI access is
not available, contact support for assistance.
Note the following:- To reboot using the Administration UI, refer to Power management section of the Administration Guide in the Fortinet Document Library.
- Regardless of method used, the reboot should first be initiated on the Application Server in order to ensure proper communication between Control and Application servers when the control processes resume.
- During this process, all management functionality is stopped:
- VLAN switching
- Captive Portal pages
- RADIUS processing
- Registration of endpoints
Solution
1. Stop control processes. On all servers type
shutdownCampusMgr
2. Wait 30 seconds.
3. Kill management processes. On all servers type
shutdownCampusMgr -kill
4. Reboot the Application Server. On Application Server type
reboot
5. Wait 30 seconds.
6. Reboot the Control Server. On Control Server, type
reboot
7. After 5-10 minutes, confirm that the Admin UI dashboard is accessible.
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Technical Note: Reboot Control and Application Servers Configured for High Availability
