FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 190847
Description
Network Sentry Does Not Display Taser Axon Dock Upon Connection

Solution
Version:  n/a


Issue:  When a Taser Axon Dock (Control Unit Model: T00027) connects to a network switch,  Network Sentry does not detect the device immediately.  Other types of devices display immediately if connecting to the same port.   

Customer has reported the following behavior with the
Taser Axon Dock:
  • When the network cable is connected, the device does not try to establish a link for some time. 
  • If the network cable is connected before power is applied, it will try to link at power up.
  • If no link can be established, the device appears to go into a network sleep state.


Workaround:  This is a behavior with the device.  There is no workaround.


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