Technical Note: Wireless Clients Not Being Moved to Correct VLAN After Adding Access Points

[FortiKoala]

Description

Wireless Clients Not Being Moved to Correct VLAN After Adding Access Points

Solution

Issue:  After installing new Access points (APs) on an existing wireless network, wireless clients do not get moved to the correct VLAN.

After updating or adding a new VLAN or AP to the wireless controller, Network Sentry needs to be made aware of the change.

Solution:

1. Login to the Administrative UI
2. Navigate to Network Devices > Topology
3. Right-click on the controller model and select Resync Interfaces
4. Right-click on the controller model and select Model Configuration
5. Click on the Read VLANs or Read Roles button