Technical Note: Apple iOS mobile agents do not com...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 197745

Description

Apple iOS mobile agents are not available or supported.

CentOS 7 introduced changes to files the iOS Mobile Agent uses that prevent communication from working.

The iOS Mobile Agent was removed from the Apple Store November 15, 2017. This was following the End of Support announcement posted June 2017.

Scope
Version: All Network Sentry Appliances using operating system CentOS 7 (firmware 6.x or greater)

Solution

Solution: Use the Captive Portal to register iOS Mobile devices. This requires editing applicable Endpoint Compliance Policies to no longer distribute the iOS Mobile Agent.

Captive Network Assistant can also be configured to automatically present a login prompt. Refer to the related reference manual in the Fortinet Document Library.

516

Contributors

FortiKoala

cmaheu
Anonymous

Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Technical Note: Apple iOS mobile agents do not communicate with appliances running CentOS 7