Technical Note: IP Phones communicating over untag...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 190460

Description

The IP Phone device type cannot be manipulated by network access policies. It is assumed that all IP Phones will sit on a tagged voice VLAN. Tagged traffic is not manipulated.

Solution

If the IP Phones use an untagged voice VLAN, and it is desired for the VLAN to be provisioned dynamically, it is recommended to use a different device type. Refer to the FortiNAC Cookbook for instructions on integrating IP Phones using untagged VLANs.

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Technical Note: IP Phones communicating over untagged voice VLANs overview