DescriptionUnable to Create Client in Analytics Server
ScopeVersion: Analytics Server 5.0
SolutionVersion: Analytics Server 5.0
Issue: Able to create 1st client in the Analytics UI, but when trying to add the 2nd client, the following message displays:
"Error! Return to dashboard."
Click "Return to Dashboard" and the Clients view only lists the 1st client added.
Solution: Ensure the client representing the Network Sentry Server uses a Clients Network Sentry DB name that is unique to other Clients Network Sentry DB names already configured. Recommended practice is to use the same name for the Client name and its associated Network Sentry DB name.
Example:
Client 1 name: Headquarters
Client 1's Clients Network Sentry DB name: Headquarters
Client 2 name: Network Sentry 2
Client 2's Clients Network Sentry DB name: Network Sentry 2
