Technical Note: Self-Registration/Email Not Workin...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 197831

Description

Self-Registration/Email Not Working After Changing DNS Server

Scope
Version: All
Solution

Version: All

Issue: Self service registration/email not working after changing DNS Server. Neither email nor text with login information is received once the Self-Registration request is submitted by end user in the Captive Portal.

Solution: Restart Network Sentry services to clear the cache of the email server.

See also
Change DNS on Bradford Appliances

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Technical Note: Self-Registration/Email Not Working After Changing DNS Server