FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 193779
Description
Cisco WLC-5508 with FlexConnect Not Allowing Host Connections to SSIDs Requiring MAC Filtering

Solution
Issue:  Cisco WLC-5508 configured for FlexConnect not allowing host connections to SSIDs requiring MAC Filtering.

Log message on the WLC-5508:  
Either Vlan Name id Template invalid or no name to id mapping exist for interface 'vlan_200 guest'

It was discovered that on a Cisco controller using FlexConnect, spaces are not allowed in the Interface Name. 

Example:
WLC-5508 > Controller > Interface Name: vlan_200 guest
WLC-5508 > Wireless > FlexConnect VLAN > VLAN Template > VLAN Name: vlan_200_guest


Solution: Ensure the
Interface Name matches the VLAN Name.


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