Description
When attempting to add a new device in Topology/Inventory, the follow message displays:
"Failed to perform SNMP connect. Please verify credentials and try again."
This means the SNMP device communication is not completing.
Scope
Version: All
Solution
1. Verify the device can be pinged consistently from the appliance CLI. Login and type
ping <ip address>
2. Type Ctrl-C to stop.
3. Verify credentials and attempt to re-discover the device. Ensure there are no typos or extra spaces.
4. If further troubleshooting is required, see related KB article below.
Related KB Articles
Technical Note: Troubleshooting SNMP communication issues
