Technical Note: Captive Portal down after running Virtual Machine backups

[FortiKoala]

Description
When redirected to Captive Portal, page displays an error.  Behavior started after running a virtual machine backup.  VM console shows a quiesce error occurred during the backup.      
Scope
Version:   All
Solution
Workaround:  Shut down management processes and reboot appliances.  For instructions see related KB articles below.
Solution:  Many backup software packages have an option to "quiesce the virtual machine's hard drives."  Set this parameter to false or disabled.  Refer to related KB article below.

Related Articles

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