Technical Note: Hosts failing scan after adding ne...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 191499

Description

Hosts failing scan after adding new Anti-Virus options

Scope
Version: Network Sentry 7 & 8
Solution

Version: Network Sentry 7 & 8

Issue: Hosts begin failing scan after adding additional Anti-virus options to scan.

Solution:
1. Validate that the correct category, "Anti-Virus" was selected when adding the new options.
https://i.gyazo.com/61aba42b6422010641e9c10cfa7f2122.png
2. Select a preferred Anti-Virus, as leaving it blank may cause issues in some versions of Network Sentry.

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Technical Note: Hosts failing scan after adding new Anti-Virus options