Technical Tip: VPN hosts displaying offline status...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 196839

Description

Host connected to VPN shows offline (gray adapter) and its IP address does not reflect the VPN IP.

Scope
Version: 8.x

Solution

Ensure the host is getting DHCP addressing from the VPN concentrator and not some other source when connected to the VPN.

For integration details, refer to the appropriate reference manual in the Fortinet Document Library:

FortiGate VPN Integration

Cisco ASA VPN Integration

388

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Technical Tip: VPN hosts displaying offline status and incorrect IP