FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 193751
Description
Dissolvable Agent Not Redirecting After Registration Using Connection Test URL

Scope
Version: All
Solution
Version:  All


Issue:
  Dissolvable Agent (DA) is not redirecting after successful registration.  A publicly accessible URL is defined that must be reached prior to receiving a success message (Connection test URL).        

This behavior can occur if Connection test URL is unreachable. 


Solution: 
Verify the URL is defined appropriately.
1.  In the Administrative UI, navigate to System > Portal Configuration.
2. Click the + next to Agent.
3. Click Dissolvable.
4. Ensure the URL defined in the Connection test URL: does not contain typos.  If the page used gets redirected to a https page, then "https" must be included in the URL (not "http").



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