DescriptionOnline Hosts Showing Offline When Connecting to Cisco WLC
ScopeVersion: Network Sentry 8.1 and below
SolutionVersion: Network Sentry 8.1 and below, Cisco WLC Product Version 8.5.103.0 (and possibly others)
Issue: Wireless hosts connected to the Cisco WLC controller do not show online in Network Sentry.
When Network Sentry attempts to read the MAC address information during L2 poll, the WLC returns a response that contains some invalid data. This prevents Network Sentry from processing the information properly.
Solution: To be addressed in the next release of Network Sentry. The new code will protect against unexpected response data from the WLC.