FortiNAC
NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
FortiKoala
Staff
Staff
Article Id 195817
Description
Online Hosts Showing Offline When Connecting to Cisco WLC

Scope
Version:  Network Sentry 8.1 and below
Solution
Version:  Network Sentry 8.1 and below, Cisco WLC Product Version 8.5.103.0 (and possibly others)


Issue:  Wireless hosts connected to the Cisco WLC controller do not show online in Network Sentry.  

When Network Sentry attempts to read the MAC address information during L2 poll, the WLC returns a response that contains some invalid data.  This prevents Network Sentry from processing the information properly.


Solution:  To be addressed in the next release of Network Sentry.  The new code will protect against unexpected response data from the WLC.



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