Technical Note: Dissolvable Agent Fails to Detect ...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.

Article Id 198570

Description

Dissolvable Agent Fails to Detect TrendMicro Definitions on Mac OS X

Scope
Version: All
Solution

Version: All

Issue: TrendMicro Definitions fail on Mac OS X when scanning with the Dissolvable Agent.

The Dissolvable Agent is unable to check the definitions version due to the default permissions on Mac OSX.

Workaround: Allow the agent access to the definitions information by changing the permissions on the host. The file containing the information is
/Library/Application Support/TrendMicro/common/lib/AUlib/AU_Data/AU_Log/TmuDump.txt

Solution: To be addressed in a future release.

277

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Technical Note: Dissolvable Agent Fails to Detect TrendMicro Definitions on Mac OS X